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Institute of Couriers
IOC seeks to encourage knowledge sharing and development of individuals own competence in the application of courier skills. It is the individuals with the appropriate knowledge, energy and skills that make the difference and can effect the provision of, delivery of and the standard of skills the industry shows to its clients. Individuals effect the change within an organisation.
IOC membership sends a clear message to employers, clients, and other stakeholders that you as a recognised member have committed to industry standards and quality of skills to benefit the service you provide. Alongside the IOC a recognised member sends a powerful message of delivery excellence.
The 21st century brings with it the ideals of:
- new standards of quality
- service delivery
- responsible ownership
These three roads are the way in which individuals will succeed to meet the needs of employer’s and clients equally.